Cancellation & Refund Policies

1. Cancellation by Customer

If you wish to cancel a confirmed booking, the cancellation request must be submitted via email to info@tripa.in.

Cancellation Timeline	Refund Amount
30 days or more before departure	90% of total package cost
15 to 29 days before departure	50% of total package cost
7 to 14 days before departure	25% of total package cost
Less than 7 days before departure	No Refund (0%)

2. Route Alterations & Evacuation

In the event of landslides, heavy snow, or roadblocks preventing access to destination hubs (such as Joshimath, Badrinath, or Govindghat), Tripa.in will rearrange route locations or adjust the itinerary. Any extra transport/accommodation costs incurred due to natural causes are not refundable and must be settled by the customer. Emergency rescue/helicopter evacuation costs are also paid directly by the client.

3. Refund Processing

Eligible refunds will be credited back to the original payment source (bank account or card) within 5 to 7 working days from the date the cancellation is officially confirmed.